In January of this year, MJ Freeway Business Solutions (“MJ Freeway”) was the victim of a criminal cyberattack. We promptly and aggressively responded to protect our clients and their customers, including launching an investigation with the Colorado Bureau of Investigation and our independent security firm to restore client data and identify the criminals behind the attack. As part of this ongoing investigation, we recently identified certain client data that had been stolen prior to the January attack. To the best of our knowledge this data has not been made publicly available for sale, but we want to inform our clients and their customers so they are aware of this incident and what we are doing in response to protect them. This notice has not been delayed as the result of a law enforcement investigation.
What Happened? On November 27, 2017, MJ Freeway identified certain client information that had been stolen on or about November 19, 2016. We immediately launched an investigation, which included working with third-party forensic investigators. We notified all affected clients on November 28, 2017.
What Information Was Involved? Our investigation determined the information includes customer and patient date of birth and contact information, and other information that may have been collected by our clients. The data does not include credit or debit card numbers, Social Security numbers, or other financially sensitive data.
What We Are Doing. Customer trust and data safety are our first priority. While this data has not been made public, we are closely monitoring for this type of illegal behavior. We have security measures in place to protect the data on our systems, and we are continuously working to implement additional security layers and checkpoints regarding the privacy and security of information on our systems. We have also engaged a third-party security firm that performs continual audits of our security systems and practices to further ensure that we provide our clients a secure environment.
What You Can Do.
For More Information. We understand that you may have questions about this incident that are not addressed in this notice. MJ Freeway stands ready to assist our clients and their customers as we continue to respond to this incident. If you have additional questions, or need assistance we invite you to contact us at 1-888-932-6537 ext. 1 or email@example.com with any questions.